Red is for HWAID

What is an HWAID you ask? In supermarket superstore speak it is "How Well Am I Doing" which in laymens terms is suppose to be an assessment of your customer relation skills. And I had mine yesterday.
Bearing in mind I am on a till (all day) serving customers (all day) with the use of one hand (due to medical conditions preventing me from using the other.).
One of the criteria of this HWAID is being observed by some jumped up know it all . Needless to say I failed on this because I could not pack customers items. I really find it hard to take this job seriously when so many of the people I work with clearly abuse the system by disappearing off the tills for long periods of time leaving the rest of us to cope - yet they are the ones given the responsibility, they are the one given Shinning Stars and they are the ones management likes. I know this world is unfair but that just about takes the cake.
Anyway, I did badly on this HWAID because I am disabled and unforunately this is not taken into consideration. But who do I go to? Where can I turn?

I didn't like yesterday

Sunday was not a bad day, it was just a normal Sunday - very busy but not excessively busy. Monday was the problem. Unbeknown to me MegaMouth had a bad day on Saturday - fortunately, I didn't see her on Sunday so it wasn't until Monday that she became annoyed with me. What did I do to deserve her wrath? Come to work was enough.
For some reason she thinks she is a manager and tries to behave like one. The problem is that chronologically she is an adult but mentally she is only 10 and a school yard bully. Her life must be so empty because all she cares about is picking on someone - she has worked her way through members of staff. Regretfully, our manager has tried to put her in her place but she is not dealing with someone normal but someone with a host of problems, in particular, her lack of interpersonal skills. She is not able to talk to people - any person. Yet she is put in charge of people and even those both customers and staff have, over a long period of time, reported her to their managers and personnel, nothing is ever done.
It isn't fair because anyone else would immediately get the sack but not her. She is unbearable to work with. Your worst nightmare!
So Monday, she was more of a problem than she is normally because of the row she had (in front of a customer) with another member of staff and she also missed out seeing male strippers because she had to work.
I don't wish ill luck to anyone, but her. She is pure evil!!!!!!!!!!!!!!!!!!!

The fastest 10 ways to get promoted at work

If supervisors would only let you do your job working at a checkout would be so much easier! Unfortunately, they are usually power hungry put-downers who contribute little other than making your life as difficult as possible, simply because they are small minded and narrow thinking people who have nothing better to do.

Below are the qualities you need to be a checkout supervisor in a supermarked:
1. Brown nose managers, especially store managers
2. crack the whip
3. Make certain staff know who you are - those who shout the loudest get noticed and promoted.
4. Zap up your CV - make sure people believe you
5. Upset the workers on a regular basis
6. Make sure you keep on the right side of management and the wrong side of those who don't matter
7. Be two-faced
8. You don't have to know what you are doing as long as people believe you know what you are doing
9. Talk a lot of jibberish
10. Be more than assertive

There you go now you are a supervisor. Carry on for a bit longer and you will soon be manager. This is no place for nice people

Enterprising customers

A customer came to my checkout this morning. She was mid-twenties with a few dreadnots. She looked like a new ager complete with multiple piercings - there must have been at least forty. They were up and down her ears, through and around her nose; at various places around her lips; a few in and around her eyebrows. In fact there were so many, I had difficulty in looking at her as I was serving her. Her clothes looked shabby as though she had changed in a couple of weeks. Don't get me wrong, my job is not to judge but to process people through my till. And I wasn't judging - honest!

I scanned her items and told her that would be £41.23. She then produced a cellofane bag with lots of coins and proceeded to count. She counted and counted - Forty pounds worth of counting.

"Did you do a car boot sale yesterday?" I asked her.
"No" she said "I sold shots at the Isle of Wight festival."
Being not completely with it, I asked what shots were.
"Tequilla. I sold shots of tequilla for a pound. I got all dressed up and went around asking people if they wanted to buy a shot for a pound,"

My opinion of her immediately changed to one of an enterprising person. How clever was that? I thought it was genius. Making money with little outlay. A pound a shot is not alot, something most people can afford.

It just goes to show you can sometimes misjudge people just by what they are wearing and what they look like.

Mega Mouth is Back

These past three weeks have been bliss - no Mega Mouth (outwise known as my supervisor). It has been so quiet. None of this, I can't talk to you because she doesn't like you and will not like me if I talk to you. I know what you are thinking how childish. It is! She is chronically an adult but mentally a 10 year old and she is our supervisor who we have to take orders from. It's not fair but life is not fair, is it?

However, it does make you wonder what hold she has over the company because anyone else who upset customers with her very loud foul mouth, she gets away with it. She also gets away with being off sick at the drop of a hat. Passing germs are attracted to her like a magnet.

Having said that she does have her good points - the only trouble is that I don't know what it is? But it takes all kinds of people to make up a world. It is just ashame she is in my world.

Who said being a shop assistant is easy? I think it takes a lot more than just going to work to survive. You have got to be polical otherwise you get eaten alive. And it seems that unless you milk the system, no one wants to know.

How to be a successful Checkout Assistant

The best ways to get on with fellow members of your Supermarket Colleagues, Supervisors and Managers are:
1. Bake cakes - bake a cake for every shift - make certain the cakes you bake are favourites of management - give them the biggest piece - forget about the added cost and time - it is definitely an investment in your well being and will earn you enough brownie points to be able to do what you want. If you don't know how to bake, LEARN.
2. Milk the system -take longer breaks - if you keep your head down and do your job - other members of staff will not like you - you will become "the only one"
3. Do not inform management of anything - management generally are idiots and only look after themselves - you too must learn to do the same.
4. Don't take anything personally - especially when customers are rude - customers know that you can't answer back otherwise you will get the sack - if only you could.
5. Remember that everybody is out for themselves - you must be too
6. Tell management how good they are this too will earn you extra priviledges
7. Brown nosing will get you everywhere and will make your life a whole lot easier