Wednesday 23 September 2009

10 ways to speed up your shopping

Have you ever wondered how to speed up your trips through the supermarket checkouts?

Simply follow the following rules:

1. Smile at the checkout assistant – remember even checkout people are human.

2, Don’t forget the checkout assistant is always right.- when they tell you
something listen, absorb and remember!

3. Don't stress them more than they are already. Checkout operator have targets to meet and trust me, they are doing their best to process your order as quickly as possible.

4. If an item is unknown – don’t fret – it is not the end of the world. Unknown items, items that don’t scan or disappearing bar codes annoys checkout operators more than you. So don’t get annoyed with the checkout operator it isn’t their fault. If you are in a hurry either accept it and or politely say "never mind, I'll leave it."

5. When you forget to hand over your coupons or vouchers, take them to the Customer Services Desk to refund your money. Don't argue!

6. Pack yourself - if help is offered and you want to pack – ask the assistant to put your shopping from the trolley on the belt.

7. Don't distract the checkout operator they will probably have more important things to think about than processing your order.

8. If you have a problem, ask to see a manager and suggest they spend a week on the checkout.

9. Id you lose your temper with a manager - you will probably get a voucher!

10. Take an interest in the life of your checkout assistant - it will probably be the first time someone has.

Tuesday 22 September 2009

Disciplinary for doing your job

Sorry to my supporters for being absent - health problems! Never mind I am back with Tales from the Checkouts!

What has happened to work? Remember in days not so long ago, you were excepted to do a days' work for a days' pay - not avoid being on the tills.

I work with one lady who is such an expert, my manager gave her more jobs to do (otherwise known as more opportunities to get off serving people) and she got away with it. I am beginning to wonder who is the MUG here. Think it is me.

Hope you all had a nice summer!

Do you think checkout operators are intelligent?