Sunday 27 December 2009

Why is Christmas so depressing?

The day after Boxing Day is always the most depressing day of the year. You spend too much on Christmas presents that no body wants, uses or is interested in then you spend the rest of the year worrying about how you are going to pay back the money you spend on presents. And if that wasn;t bad enough all those pounds in weight you put in. Everything revolves in losing those pounds and inches. Everything. When you don't loose the weight you gained in a matter of minutes you become depressed.

Gyms are crowded with people who remind you how fat you are. So do you want to lose weight or not?

January is always a "months of Mondays" - everyday is a Monday. Nothing happens. Days are long. Easter is a long way off. It's just everything.

Monday 21 December 2009

Last minute Christmas shopping

Why is it that shops and supermarkets are heaving with customers to the point where it seems like the end of the world. Supermarkets and food shops are only closed for one day Christmas - and even then you could probably find a shop somewhere that is open.

I don't know about you but by the end of Christmas day the last thing I want is food. And the last place I want to go is a shop or supermarket. I have bought too much, feel bloated, overweight and uncomfortable. All I can think of is how much weight I put on and how long it will take me to get rid of it.

What has happened to buying one thing for each person on your list and making the most of the day rather than trying to outdo each other buying presents nobody wants and that will be forgotten about in a matter of hours.

What has happened to the our society? We have never had it so good, even in this recession but we are not happy, in fact, we are more depressed than ever.

Anyway,

Merry Christmas and Happy New Year - I hope that 2010 will be a happy and healtby year for you and your families.

Sunday 13 December 2009

Who said that life is easy?

What a weekend this has been! Nothing to do with work just BT engineers, BT customer services and BT management.

Friday my broadband connection went. Great start to the daty Rang BT and they did send someone out quickly and it was free!

The engineer disconnected my modem from the extension and hooked it up to the main telephone line - that left me with no extension which I needed. But the broadband was working - yipee.

One problem sorted but the telephones decided to to pack up. It's funny how you have things for ages then nothing, gone, and everything goes at once. Yep, one phone after another - although I have had them for ages.

Tesco's have an inexpensive range of landlines. However, when I went to buy a new one all they had was phones with large numbers on them - and when I say large - you can see the numbers from another room. So that's what I bought, a few of them because I have 3 extensions and they all went, one after another. That cost me a small fortune.

Next problem, getting the landliens to fit into small corners - I suppose I could have nailed them to the wall but do I want to ruin my wall - no.

My problem with BT is trying to convince them that it was their engineer who disconnected my extension that I can no longer use. To reconnect it would cost £125 plus and I refuse to do it because the extension worked fine till the engineer disconnected it. I'll know tommorrow if the battle with BT continues. Whatever next????

Monday 7 December 2009

Merry Christmas to Checkout Operators Everywhere

Don't you just love this time of year? Festive decorations, lots of nice things on the shelves of stores, supermarkets and decorations everywhere. But where is the season of goodwill when it comes to Checkout Operators?

This Christmas, when you are buying your shopping, putting your food on the conveyer belts with lots of goodies spare a thought for the Checkout Operators.

1. Be patient - mistakes happen when people are in a rush.

2. Be a good customer - have empathy for all checkout operators

3. Remember CO's are people too and someone has to do that job.

4. Be polite - it is amazing how far a please and thank you will go - it really does speed up
your chopping experience.

5. It is not the CO's fault when things go wrong. Technology has a lot to answer for.

6. For many CO's who work long hours normally, Christmas is a time when they too can
make extra money.

7. Season greetings apply to everyone.

8. Don't forget to write a letter to the Store Manager and tell them about your good customer
relations experience and who the CO was that provided it. It will make the CO's day too!

Make this year a season of goodwill to everyone - especially Checkout Operators (CO).

Merry Christmas and Happy New Year!

Do you think checkout operators are intelligent?