Monday 8 February 2010

Is stealing time the same as stealing money?

I would say yes! Because you are stealing from the company insofar as not doing a job that the company are paying you to do.

I work with several women who think nothing of skivving. It has gotten so bad that it is now part of their shift. Rather than serve customers on a till, which is what we get paid to do, these women will do anything except sit on a till. On the rare occassions they do, they only do so for very short periods of time. And what is more annoying is that the manager knows because she has been told by lots of different people who work on different shifts that this is the case. But instead of reprimanding her she gives her more jobs to do. So this one woman milks the jobs so that she doesn't have to spend time sitting on a till.

I really don't understand supermarket managers - why are they so afraid to become unpopular. Surely, the name of the game is to promote teamwork, honesty and making profits? So who can you go to? Is there anybody who could help. Please tell me if you know of someone - I personally don't think there is anyone in the store who cares - including the managers.

Wednesday 3 February 2010

ID please

A story appeared in today's tabloids that told of a Checkout Operator in Tesco's who asked for ID when a young girl was buying a quiche. I think that was a case of common sense gone wrong because I could think of nothing in a quiche that would require the buyer to be over 18 - having said that we have prompts on out tills when customers buy The Sunday Times. I don't know what that is about?

However, while age ID is an important issue it does require common sense.

I had a case a few months ago where I ID'd a young looking chap because I thought he looked young. He gave me a hard time and I called a Duty Manager who disgarded what I told him about the incident and made me look a complete idiot. Needless to say, I was so upset and would have left if I could afford to leave. It was terrible. No back-up. Never again.

I suppose I thought, for a fraction of a second, that management especially senior management would back me up - silly woman I am!

Do you think checkout operators are intelligent?