Wednesday 7 October 2009

How to avoid (serving) customers!

Although you work on checkouts in a large store you may be interested in learning how colleagues I work with avoid working!

1. Think of the irrelevant - like cleaning your till area when there are lots of customers about.
Take your time making sure you haven't forgotten a speck of dirt.

2. Go to the loo a lot. And take your time walking there and back . Don't forget to wash your
hands so clean that the skin almost falls off.

3. When it is hot - ask to get a drink . . . and again, and again.
When it is cold you will need a hot drink and a jumper. Don't get them on the same trip
make two very slow trips to the changing rooms and to your locker.

4. Forget about queues - there will always be long queues - let your supervisor through their
weight around. It is not your problem.

5. What ever you do - don't be good at it because people who do their job and people who work
hard are the ones who get all the aggro from staff. It is the people who milk the system
that get on in this environment. Learn from others who are successful how to milk the
system otherwise you will be the odd one out.

Do you think checkout operators are intelligent?