What is an HWAID you ask? In supermarket superstore speak it is "How Well Am I Doing" which in laymens terms is suppose to be an assessment of your customer relation skills. And I had mine yesterday.
Bearing in mind I am on a till (all day) serving customers (all day) with the use of one hand (due to medical conditions preventing me from using the other.).
One of the criteria of this HWAID is being observed by some jumped up know it all . Needless to say I failed on this because I could not pack customers items. I really find it hard to take this job seriously when so many of the people I work with clearly abuse the system by disappearing off the tills for long periods of time leaving the rest of us to cope - yet they are the ones given the responsibility, they are the one given Shinning Stars and they are the ones management likes. I know this world is unfair but that just about takes the cake.
Anyway, I did badly on this HWAID because I am disabled and unforunately this is not taken into consideration. But who do I go to? Where can I turn?
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