Thursday 7 January 2010

Ice is bad news for checkout operators

Just heard a report from Justin King CEO Sainsburys saying that there was no panic buying in his chain. The empty shelves are a result of customers buying extra because of the bad weather. Does he realise that extra is "extra shopping trolleys" piled to the hilt with anything that may not be available if the bad weather continues? Things like: milk, bread, tinned food, fresh food, chilled food, toilet paper, coffee, tea, cereals - basically most things that Sainsburys sell.

When he was speaking on the telly he looked quite tanned so I am assuming that he had been away to somewhere hot. Therefore, he would not know the extend of deplication in the stores coupled with the problems lorry drivers have had getting through to stores. However, it is not just the smaller stores, it is the larger ones as well.

A further problem is the lack of staff. Most staff are not able to make it in and according to Justin they have a month to make up their time or take it as holiday.

My problem is that when the government and motoring agencies advise against travelling we, the staff who serve customers, should NOT be penalised if we are unable to get to work.

As the unions have said, the problem will be that staff will not be motivated to help out ever if the bigger chains don't relent and give way. These organisations should not be allowed to have their cake and eat it too - look at the vast profits they make.

No comments:

Do you think checkout operators are intelligent?